Stop using Galaxy Note 7s

September 9, 2016

The Consumer Product Safety Commission and Samsung are urging owners of Samsung's Galaxy Note 7 to stop using their phones while they work to formalize how a recall will work. The warning comes a week after Samsung (SSNLF) announced a voluntary recall of 2.5 million phones worldwide because of a battery problem believed to affect 0.1% of all devices. Some customers reported that their Note 7s caught fire. In its statement, the agency asked owners of the Note 7 "to power them down and stop charging or using the device" in the meantime.